Refunds
Last updated: August 30, 2026
Refund conditions for FacePod credits, subscriptions and gifts.
1. Credits and gifts
Before each purchase, FacePod clearly shows the price and the matching credit quantity. A purchase is final only once the payment provider confirms it.
Credits are not a bank account, a cryptocurrency or an investment instrument.
Credits spent on gifts are debited immediately and are, as a rule, non-refundable once the gift is sent.
2. Subscriptions
Price, duration and renewal conditions are shown before payment. Cancellation is available at any time from your subscriptions.
When a subscription ends, access to subscriber-only content stops unless another access right was granted.
3. Disputes
When a payment goes through an external provider, some refund procedures also depend on that provider's rules.
FacePod may withdraw or adjust credits, earnings or commissions linked to a refunded, cancelled or fraudulent transaction.
